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Alarms and Actions


  1. The severity of Availability of a monitor is shown as down, though the monitor is running fine.
  2. The status of Availability and Health of monitor group or monitor is unknown.
  3. I created actions and threshold but I don't receive any alarms based on them?
  4. Alarms are generated even when the value of the parameter is within acceptable limits?
  5. Alarms are not generated and actions are not executed even when they are associated to an attribute of monitor?
  6. I did not receive any e-mails, though the alarms are generated.
  7. On clicking the alarms tab, I get a message "[Exception n:/webclient/common/jsp/ TabComponent.jsp] null" what should I do?
  8. I cannot set an alarm at the monitor group level for availability without setting an alarm for critical levels. For individual monitors, it works fine and I can set an alarm only for availabilty. But not at the group level.
  9. In Execute program action / script monitoring, while executing a .bat file with echo or rem, it fails. Also some commands like ftp are not working
  10. When I am Executing Programs from the Action(s) menu from Application Manager the program gives me this message. "The Program exited with code 1. The action Tomcat (Start) has been successfully executed". But nothing happens when I run the program. This is a batch file that I would like to use to start tomcat. The batch file works fine with I just click on it to execute it. Also I am having problems running other batch files from Application Manager.
  11. I have a machine that is running at very high CPU utilization, and it is generating dozens of emails per day. So I decided to temporarily remove the alarm for this test by moving the actions out of the associated actions fields. However, I am continuing to receive alarms?
  12. I am not getting the alarm even when the threshold limit is crossed. What needs to be done?
  13. My SMS alarm message is truncated. What needs to be done?
  14. I would like to create an alarm for all events except for certain event with ID 'xxxx'.
  15. Why don't I see the custom messages & replaceable tags given in an action in the alarm escalation notification?
  16. On integrating modem in AppManager, I get "Modem is not connected properly" error message, what should I do?



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